Measure both of your calves at their widest points since one may be larger than the other and use the larger measurement to choose your boot category. If you do not have a tape measure, you may use a string or ribbon which you can mark at the correct circumference and then measure the string or ribbon with a ruler. You may also download and print our tape measure PDF
If you are under 5 4", we recommend adding 1 1/2 - 2" to your calf size measurement. For more information about measuring your calf, please visit the How to Measure Page
to find out how to choose the right wide calf boot size and to watch the 2 short videos if you need further information.
Same day shipping for most orders if received by 2PM EST (Monday-Friday). We are sorry, but we cannot guarantee same day shipping on each order between Thanksgiving and Christmas.
Shipping rates can be seen on our U.S. Shipping Rates page
. Expedited Shipping also available.
**RETURNS OF CHRISTMAS/HOLIDAY ORDERS: Our extended holiday return policy begins on November 16. All Christmas/Holiday orders placed between November 16 and December 6, 2016 are due back at our warehouse by Friday, January 6, 2017. Any holiday order placed after December 6, 2016 is due back within our usual 30-day return window on January 6. We are sorry, but there will be no exceptions and late returns will be subject to a store credit. FINAL SALE BOOTS REMAIN A FINAL SALE AND ARE NOT RETURNABLE OR EXCHANGEABLE.
100% Satisfaction Guaranteed! We strive to provide our valued customers with the highest quality products and customer service. If you are unhappy with your purchase, we will gladly make an exchange for you, give you a refund or a store credit for any unworn and/or undamaged merchandise as per the requirements below within 30 days of purchase. We are sorry, but refunds or exchanges do not apply to FINAL SALE boots. For more information on our return policy, please visit the Returns page
Please refer to this page for information about the countries we ship to as well as shipping fees: International Shipping
We ship to Canada via USPS Express Mail ($68 which avoids UPS brokerage fees) or via UPS ($34). Please refer to this page for more information as well as for the other countries we ship to and shipping fees: International Shipping .