If you have not been able to find the answer to your questions on our Frequently Asked Questions page, ("FAQs") we will be happy to answer any of your questions, assist you with any problems or hear what you have to say to help us improve by giving us your feedback.

For information regarding international shipping (countries, shipping rates, size conversions, etc.) please click here: "International Shipping"

You can contact us in these ways:

Email us:
Please fill out the following form and click "Submit." We will contact you as soon as possible regarding your request.

We are sorry, but we do not offer catalogs or sell wholesale. We are an internet-only company and we do not have any retail locations. We do not accept checks or money orders and all orders must be placed by using a credit card. We gladly accept Visa, Master Card, Discover and AMEX.

If you are contacting us for a return authorization and you would like an exchange, please be sure to include the exchange information (new size/style/color) in your request.If you received an order with multiple pairs and you are returning only some of them please include detailed information about which boots you are returning or exchanging.

Please make sure that you have written your correct email address in the form below if you are making an inquiry and include as much detail as possible. We reply within 24 hours during the business week and if you do not receive a reply from us within this time, our response to you may have been blocked by your spam filters so please be sure to check your spam folders too.

Please remember to include your email address in your request below or we will not be able to reply to you. Thank you!